Etihad Cargo's PayloadRewards

We believe that loyalty should be rewarded. That’s why with PayloadRewards, you’ll earn Etihad Guest Miles every time you make a new booking with Etihad Cargo.

Unlock a world of rewards

We care about giving our members rewards and benefits that really matter to them. With hundreds of travel and lifestyle partners around the world, PayloadRewards helps make every day more rewarding.

Spend your well-earned miles on flights, hotels and holidays, rent a car or shop the latest must-haves in our Reward Shop.

How many miles will I earn?

Earn miles and get rewarded

General Cargo USD 4 1 mile 100 miles
Premium Cargo USD 1 1 mile 200 miles

How many miles do I need to reach my next Tier Status?

Join PayloadRewards and turn every cargo booking into Etihad Guest Miles. The more you earn, the more you’ll be rewarded as you move through our Tier Status programme.

How do I achieve the new tier status levels?

Silver 100,000 10%
Gold 300,000 20%
Platinum 1,000,000 30%

Your cargo, now more rewarding

Shipping personal items? Turn your cargo into Etihad Guest Miles thanks to our Personal Cargo programme.

Cargo Cargo

Transport your car

Ship your car or take it on holiday with you using Etihad Cargo.

You will earn:
Base Miles: 38,000
Tier Miles: 9,000

Cargo Cargo

Send your pet abroad

We’ll take care of your pets if you need to send them abroad.

You will earn:
Base Miles: 3,000
Tier Miles: 3,000

Smarter cargo Smarter cargo

Ship general cargo

Ship your personal items and general cargo.

You will earn:
Base Miles: 1,300
Tier Miles: 9,000

How to claim miles with Personal Cargo

Book your cargo through a freight forwarding agent or direct with Etihad Cargo and you’ll be provided with an air waybill number (AWB). Then when your shipment has been sent, simply enter your Etihad Guest Miles number, air waybill number and flight details using the link below.
Claim Personal Cargo miles

You can earn miles with Personal Cargo on the following shipments:

Missing miles? Claim them now

You can claim your missing miles by emailing Make sure to include your Etihad Guest membership number and AWB number to hand so that we can credit your account as quickly as possible.