Help and support

If you’ve got a question or need support, we’re here to help. We understand that no two shipments are the same, and we’ll do everything we can to help you ship your cargo quickly and securely. Speak to one our team today.

Get in touch

Our specially trained team are available 24/7 to answer your questions and share advice. Or if you’d like to share some feedback, please use the form below – we love to hear from you.

Cargocontact@etihad.ae
Outside of the UAE: +971 2 599 0099
Toll free within the UAE: 800 2535

Your feedback is really important to us, and we love to hear from you. If you’ve had a great experience or something’s not gone to plan, we want to know about it. Please use the form below to share your feedback with us.