Live Animal Care 

 

Transporting animals by air is surely the fastest and most comfortable method of long-distance travel. Etihad Cargo offers customised solutions for transporting pet, as well as, specialised services for all other animals. We strictly adhere to all regulations ensuring the safest treatment of all species entrusted in our care.

 

  • Dedicated handling, pallet build-up and ramp transport by specially trained staff
 
  • Climate-controlled and pressurized compartments to ensure maximum comfort
 
  • Dedicated vehicles to transport animals between the aircraft and our animal handling facilities 

 

We at Etihad cargo have a wealth of experience from carrying family pets through to assisting with shipments for global conservation projects. We have the capabilities and understanding of the different requirements and we ensure the highest degree of care for all the live animals we transport around the globe. Customers transporting pets from our hub, in Abu Dhabi are strongly encouraged to make bookings via one of the local vets

British Veterinary Centre

Khaleej Al Arabi &

Khalifa City A Branch

Abu Dhabi, UAE

T: +971 (2) 665-0085

F: +971 (2) 665-5118

E: info@britvet.ae

American Veterinary Clinic

PO BOX 31051

Abu Dhabi, UAE

 

T:  +971 (2) 665-5044

F:  +971 (2) 665-5297

E:  info@americanvet.ae

GERMAN VETERINARY CLINIC

Khalifa City A

PO Box 34867

Abu Dhabi, AUE

T: +971 (2) 556-2024

F: +971 (2) 556-2036

E: info@germanvet.ae

Frequently Asked Questions

For UAE customers: By calling/ emailing the Live Animal (AVI) team For our international customers: Your local GSA

Send a request with the desired date, origin and destination to the Etihad AVI team via email. The AVI team will then send a confirmation with the air waybill number, booking information and flight details. A request will be sent for all required documents for assessment and forwarding. For Non-UAE customers, it is requested that you contact our GSA’s for this process.

Each animal requires different documentation depending on various factors such as the type of the animal (whether it is under CITES- Convention on International Trade in Endangered Species of Wild Fauna & Flora) and the final destination and country of origin. However, almost all AVI will need to have: Health certificate Import /Export permit Vaccination (Pets/ Birds) Passport

No

No

No

Maintaining the safety of day-old chicks

 

Day-old chicks leave their ideal environment with a temperature of approx. 97.5 - 98 ˚F (36.4 - 36.7 ˚C), relative humidity at around 60 per cent and air circulating at high speed. It’s imperative that as soon as they leave this climate, they are in safe hands. Etihad Cargo has extensive experience in transporting day-old chicks and hatching eggs. Our well trained, dedicated handling worldwide ensures proper pallet build up and ventilation as well as in-house EU inspection facilities in Amsterdam and Frankfurt.

Frequently Asked Questions

For UAE customers: By calling/ emailing the Live Animal (AVI) team For our international customers: Your local GSA

Send a request with the desired date, origin and destination to the Etihad AVI team via email. The AVI team will then send a confirmation with the air waybill number, booking information and flight details. A request will be sent for all required documents for assessment and forwarding. For Non-UAE customers, it is requested that you contact our GSA’s for this process.

Each animal requires different documentation depending on many things like type of the animal (whether it is under CITES- Convention on International Trade in Endangered Species of Wild Fauna & Flora) and the final destination and country of origin. However, almost all AVI will need to have: Health certificate Import /Export permit Vaccination (Pets/ Birds) Passport

No

No

No

Ensuring the good health of live fish when in transit

 

Many factors are at play in maintaining the good health of fish during transport. Etihad Cargo offers a premium worldwide network for ornamental fish, serving the world from our hub, Abu Dhabi. We transport captive-bred and wild-caught fish (marines, invertebrates, corals) as well as live aquatic plants from various origins, provided they are in compliance with CITES and IATA.


Features :

  • In-house EU inspection facilities in Amsterdam and Frankfurt

  • Dedicated handling, pallet build-up and ramp transport by specially trained staff

Frequently Asked Questions

For UAE customers: By calling/ emailing the Live Animal (AVI) team For our international customers: Your local GSA

Send a request with the desired date, origin and destination to the Etihad AVI team via email. The AVI team will then send a confirmation with the air waybill number, booking information and flight details. A request will be sent for all required documents for assessment and forwarding. For Non-UAE customers, it is requested that you contact our GSA’s for this process.

Each animal requires different documentation depending on many things like type of the animal (whether it is under CITES- Convention on International Trade in Endangered Species of Wild Fauna & Flora) and the final destination and country of origin. However, almost all AVI will need to have: Health certificate Import /Export permit Vaccination (Pets/ Birds) Passport

No

No

No

Let us help you with your enquiry

* In order to provide you with our services, it is necessary for us to have accurate and current information about you. Before sending the completed form to us, please check it to have all the provided information accurately. If you are concerned that any of the information we hold about you is incorrect, out of date or may be used inappropriately, please contact us in any forms set out in our contact details section.

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With our 24/7 operational call center, you can reach us anytime to help you with your inquiry

Contact your local Etihad Cargo office